
Handpiece Repair Service: ( good option if Laser Diodes are Ok but something else needs repair ) You send in your broken and piece to Xcite, and they will provide a written estimate of parts and repair cost and proceed only upon your
approval. Less than 5 day turnaround.
You send in your Handpiece to Xcite, and it will be put into their production line where it is completely rebuilt from ground zero. This service is a two day turn around to get you up and running as soon as possible.
This is their premium service and provide a new fully refurbished Handpiece to your location in advance of you returning the defective hand piece to them. There is an up charge and deposit until the defective core is returned. It is important to have the core returned quickly so as to not deplete their inventory. The intention of this service is to reduce your service call from 2 visits to 1 and to significantly reduce your customers’ downtime! Xcite TEchnologies can also provide technical support in advance of your service call to help determine if a hand piece replacement will be required. Call for more information about tech support for techs.